Find quick answers to the most asked questions about Infiniarc products, orders, and services.
Sign in to your Infiniarc account, configure your custom PC or choose a pre-built system, then add it to the cart. Proceed through checkout to confirm delivery details and complete your payment securely.
We can assist with BIOS tuning, RGB profiles, and benchmarking. For future upgrades, reach out to our team for component recommendations and installation support tailored to your build.
If you experience any issue, contact our support team within 14 days of receiving your PC. We will troubleshoot with you remotely and arrange a return or on-site service when required.
After your configuration is confirmed, our technicians assemble and stress test the system. Domestic orders typically ship within 5-7 business days. Tracking details are emailed as soon as your PC leaves our facility.
We cover component defects and assembly workmanship for two years from delivery. Extended coverage and on-site service upgrades are available during checkout or from your account dashboard.
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